Step into Reality Ltd
Privacy Statement 2025
1. Introduction
At Step into Reality Ltd, we are committed to safeguarding the privacy, security, and confidentiality of personal information entrusted to us. As a data-delivery platform specialising in the management and distribution of survey data, we handle personal information in line with applicable data-protection laws and industry best practices. This Privacy Statement explains how we collect, use, store, and disclose personal information.
2. Collection of Personal Information
We collect personal information to enable the delivery, management, and processing of survey data provided through our platform. The types of personal information we may collect include:
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Name
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Contact information (e.g., email address, telephone number)
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Demographic information (e.g., age, gender)
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Survey responses and related data submitted through our platform
Personal information may be collected directly from users, clients, or third-party survey providers through our website, secure data portals, email communication, or other authorised channels.
3. Use of Personal Information
We use personal information for the following purposes:
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To deliver, manage, and support survey data on behalf of our clients
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To process and analyse survey data and provide data-delivery outputs
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To communicate with clients regarding their data, platform use, or service updates
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To improve the functionality, security, and performance of our data platform
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To develop new data-delivery features or services
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To meet legal, regulatory, or compliance obligations
4. Disclosure of Personal Information
We may disclose personal information to third parties in the following situations:
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To trusted service providers who support our platform operations (e.g., hosting, data processing, analytics)
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To clients, but only in aggregated, anonymised, or otherwise non-identifiable forms unless explicit authorisation is provided
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Where disclosure is required by law, regulation, or legal process
We do not sell, rent, or trade personal information to third parties for marketing purposes.
5. Security of Personal Information
We implement robust physical, technical, and administrative safeguards to protect personal information from unauthorised access, misuse, loss, or disclosure. Our security measures are regularly assessed and updated to reflect evolving risks and industry standards.
6. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. When data is no longer required, we securely delete or anonymise it in accordance with our data-retention policies.
7. Access and Correction of Personal Information
Users and clients have the right to request access to, or correction of, the personal information held by Step into Reality Ltd. To make such a request, please contact us using the details provided below.
8. Changes to this Privacy Statement
We may update this Privacy Statement periodically to reflect changes in our practices, technologies, or legal obligations. Any material updates will be communicated by posting the revised version on our website.
9. Contact Us
If you have questions, concerns, or requests relating to this Privacy Statement or our handling of personal information, please contact us at:
Step into Reality Ltd
2 Pappus House
Colchester, Essex, CO3 8AQ
Phone: (01206) 636 860
Email: info@stepintoreality.com
Effective Date: 01/11/2025